The Grapevine Agency

Estate Manager for UHNW Family – West Valley

A busy family oriented entrepreneur in the  West Valley is seeking a hyper organized, proactive, seasoned estate manager to manage multiple homes (4 homes between West Valley, Palm Springs and Beverly Hills). We are seeking experience in a large-scale home/property. This candidate needs to already possess a firm grasp of the ins and outs of running a property. We are looking for someone who can hit the ground running with a checklist of property maintenance items and a rolodex of vendors. Our ideal candidate understands how to offer 5-star service to the principal and their guests on the property.

Looking for someone who is positive, friendly, upbeat — someone who is professional and switched on at all times. The ideal candidate is a team player, but also a great manager and delegator, and will take accountability, providing clear explanation if/when things go wrong. The home is fully staffed and the team is amazing – everyone works very well together, so it will take a special person who can jump right in, mesh with the others, and hit the ground running. We would like to find someone who has experience running large estates (10,000sf+) and has worked with house manuals, preferably having a rolodex of contacts of their own to bring to the table. Previous experience working for a boss with high standards, impeccable taste, and a strong opinion is a must.

There are multiple properties therefore this person will liaise with the staff running those properties as well — coordinating vendor schedules etc. We are seeking someone kid and animal friendly, honest, trustworthy, and dependable. MUST have a proven track record of working with in a large home, preferably with longevity in each role, and have a squeaky clean background check. Ideal candidates lives in the West Valley in case of an immediate need after hours. Looking for a long term fit who will love and care for their home as if it were their own!

Duties will include:

Conduct regular walk-throughs of the home and grounds and daily checklists
Schedule, supervise, and upkeep maintenance schedules for household vendors: HVAC, electrician, plumbing, generator, well systems, etc.
Supervise construction and renovation projects, from design to coordination of schedules and daily oversight of subcontractors.
Maintain and update household manuals, menus, guest guide books, inventories, etc.
Develop shopping lists for all household requirements (cleaning, maintenance, food, liquor, etc). Order and maintain household supply inventories: cleaning supplies, beverages, and snacks, etc.
Maintain seasonal routines and procedures for the household interior and exterior needs: landscaping, window washing, power washing, etc.
Manage the grounds, including landscaping, and pool
Ensure that all appliances are fully functioning at all times
Identify and schedule repairs
Screen and oversee vendors
Compare multiple bids and estimates
Supervise work and review invoices (ensure invoices match up with the work performed)
Maintain storage unit and closet organization. In some cases, develop new organizational systems
Coordinate onsite activities and provide day-to-day direction of onsite staff (housekeepers, etc)
Car maintenance and washing schedules
Handle and care for fine furniture and collectibles.
Provide occasional assistance with travel and lodging plans
Oversee all events and dinner parties, orchestrating staff accordingly.
Greet guests and provide formal (but comfortable) service during visit.
Experience/Qualifications Required:

4-Year College Degree is a plus. At least 3 years of directly applicable experience as a house manager/property manager/hospitality concierge required. Candidate needs to have previously managed a large-scale home or property (boutique hotel, inn, vacation homes, etc) and be familiar with a high standard of service and hospitality. We will only consider candidates with a proven track record of operating in a trustworthy and discreet manner.

*Must pass an extensive background and credit check. Must provide multiple references



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